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	<title>wikked thoughts by Waqas Ahmed &#187; Work</title>
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	<link>http://www.waqasahmed.com</link>
	<description>yet another geek blog about Seattle, food, photography, games and the art of laziness</description>
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		<title>A mother takes over amazon customer service</title>
		<link>http://www.waqasahmed.com/2006/04/10/a-mother-takes-over-amazon-customer-service/</link>
		<comments>http://www.waqasahmed.com/2006/04/10/a-mother-takes-over-amazon-customer-service/#comments</comments>
		<pubDate>Mon, 10 Apr 2006 18:41:15 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/?p=121</guid>
		<description><![CDATA[<p><a href="http://www.mcsweeneys.net/2006/4/7missildine.html">This is what you&#8217;d get</a> if <a href="http://en.wikipedia.org/wiki/Everybody_Loves_Raymond#Main_characters">Marie Barone</a> ran the e-mail team.</p>
]]></description>
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		<title>We screwed up</title>
		<link>http://www.waqasahmed.com/2006/04/03/we-screwed-up/</link>
		<comments>http://www.waqasahmed.com/2006/04/03/we-screwed-up/#comments</comments>
		<pubDate>Mon, 03 Apr 2006 21:20:26 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/?p=118</guid>
		<description><![CDATA[<p>We <a href="http://deadspin.com/sports/college-basketball/amazoncom-has-your-potentially-flawed-merchandise-164723.php">did something stupid </a>today.</p>
]]></description>
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		<title>Joel Spolsky at Amazon</title>
		<link>http://www.waqasahmed.com/2005/01/19/joel-spolsky-at-amazon/</link>
		<comments>http://www.waqasahmed.com/2005/01/19/joel-spolsky-at-amazon/#comments</comments>
		<pubDate>Wed, 19 Jan 2005 17:13:23 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=106</guid>
		<description><![CDATA[<p>I&#8217;m attending the Amazon web developer conference as I&#8217;m writing this. Long list of speakers for today, including <a href="http://www.joelonsoftware.com/">Joel Spolsky</a> and James Gosling.</p>
<p>See the <a href="http://aws.typepad.com/aws/2005/01/amazon_devcon_s.html">details at the Amazon Web Services blog</a>.</p>
]]></description>
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		<title>Amazon&#8217;s new CTO</title>
		<link>http://www.waqasahmed.com/2005/01/13/amazons-new-cto/</link>
		<comments>http://www.waqasahmed.com/2005/01/13/amazons-new-cto/#comments</comments>
		<pubDate>Fri, 14 Jan 2005 00:34:29 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=105</guid>
		<description><![CDATA[<p><a href="http://weblogs.cs.cornell.edu/AllThingsDistributed/" title="All things distributed">Werner Vogels</a> is our new CTO. He even has a cool blog. I hope he keeps up with it <img src='http://www.waqasahmed.com/wp/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p>
]]></description>
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		<item>
		<title>Amazon.com RSS / XML feeds</title>
		<link>http://www.waqasahmed.com/2005/01/07/amazoncom-rss-xml-feeds/</link>
		<comments>http://www.waqasahmed.com/2005/01/07/amazoncom-rss-xml-feeds/#comments</comments>
		<pubDate>Sat, 08 Jan 2005 03:51:07 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=102</guid>
		<description><![CDATA[<p>I want Amazon to offer RSS full text feeds for everything imaginable. There should be an RSS feed for each product detail page in multiple flavors so that you can subscribe to price changes, new reviews, availability, used prices etc. There should be an RSS feed for product categories and subcategories with filters supported so that you can get only paperback or wide screen versions if you want. There should be RSS feeds for <strong>my</strong> product recommendations and new products for <strong>me</strong>. I want an RSS feed for my artist watch list. If a new book comes out from my favorite authors or artists, I want to know about it first.</p>
<p>There there should be an XML feed for my order updates. If my order ships, I should know about it in my feed too. It would be even cooler to get updates every time my shipment moves forward, so the shipment tracking information should be integrated within this feed. Security will be an issue here. I don&#8217;t want Joe Schmoe looking at my order update feed.</p>
<p>Of course there should also be the ability to subscribe to an aggregate feed, personalized just for me. Instead of reading 15 different feeds, I want one feed with exactly the things I want. Of course Amazon should have a nifty config page that would let me set all of this up.</p>
<p>Why do I want XML feeds? What are the alternatives? I can visit the site every once in a while. But that&#8217;s so 2002. I&#8217;m lazy and I&#8217;m a power user. I could get email updates, and yes Amazon does send out nice product recommendations by email based on my purchase history, but I&#8217;m limited to a few emails a month, and I can handle a lot more volume in a &#8220;pull when I want RSS feed&#8221; as opposed to &#8220;clutter my inbox with emails, whydoncha&#8221;.</p>
<p>It would be nice to have all of these features offered by Amazon rather than depend on a third party to build these using AWS. Why? One click UI widgets on Amazon.com letting me add and remove pages and categories to my aggregate feed on the fly. And the security. Maybe it can be done by a third party anyway, using a Firefox plugin.</p>
<p>There seem to be a more than a few attempts to build RSS feeds for Amazon. I&#8217;ve yet to find one that&#8217;s close to what I need.</p>
<p>Amazon has a <a href="http://www.amazon.com/exec/obidos/subst/xs/syndicate.html/103-3322224-1567861">Syndicated Content</a> page that supposedly has RSS feeds for product categories. As far as I&#8217;m concerned, it&#8217;s broken. It doesn&#8217;t update properly with new products, shows the same ones over and over again and the biggest sin: it doesn&#8217;t offer a full text feed.</p>
<p>There are other attempts too:</p>
<p>- <a href="http://channels.lockergnome.com/rss/resources/amazon.phtml">Lockergnome&#8217;s Amazon RSS Feed Generator</a><br />
- <a href="http://www.onfocus.com/bookwatch/AmazonRSS.asp">Weblog bookwatch</a><br />
- <a href="http://www.blogtricks.com/xform/amzn.php">Blogtricks</a><br />
- Simple Syndicated Amazon Price Tracking at <a href="http://watchcow.net/">Watchcow</a></p>
<p>&#8230; but all of these combined are still not good enough. There should be a easier, more powerful XML feed solution for the geek poweruser.</p>
]]></description>
		<wfw:commentRss>http://www.waqasahmed.com/2005/01/07/amazoncom-rss-xml-feeds/feed/</wfw:commentRss>
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		<title>Pricenoia</title>
		<link>http://www.waqasahmed.com/2004/12/15/pricenoia/</link>
		<comments>http://www.waqasahmed.com/2004/12/15/pricenoia/#comments</comments>
		<pubDate>Wed, 15 Dec 2004 21:01:26 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=87</guid>
		<description><![CDATA[<p>Another great tool built <a href="http://www.pricenoia.com/?ac=about">using Amazon web services</a>. <a href="http://www.pricenoia.com">Pricenoia </a>lets you check prices for the same item (book, DVD etc.) on all the Amazon sites (.com, .ca, .uk etc.) while also showing you a price history.</p>
<p><a href="http://www.pricenoia.com/comp/0446576638/0/night+fall/0/0/Night+Fall/index.html" title="Check prices for Night Fall by Nelson DeMille on Pricenoia"><img src="http://images.amazon.com/images/P/0446576638.01.MZZZZZZZ.jpg" border="0"></a></p>
<p><a href="http://www.pricenoia.com/comp/0446576638/0/night+fall/0/0/Night+Fall/index.html" title="Check prices for Night Fall by Nelson DeMille on Pricenoia"><br />
<img src="http://www.pricenoia.com/rates_history/0446576638/US/history.png" border="0"></a></p>
<p>However, it does miss out by not checking &#8220;used and new prices&#8221; from third party sellers. This <a href="http://www.pricenoia.com/comp/B00005NV26/0/a+camp/2/0/A+Camp/index.html">A Camp CD </a>seems cheapest on <a href="http://www.amazon.ca">Amazon.ca </a>if you don&#8217;t check out the <a href="http://www.amazon.com/gp/product/offer-listing/B00005NV26/ref=dp_pb_a//102-1981385-9264908?condition=all">merchant prices for it</a> on <a href="http://www.amazon.com">Amazon.com</a>.</p>
]]></description>
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		<title>Amabuddy</title>
		<link>http://www.waqasahmed.com/2004/12/08/amabuddy/</link>
		<comments>http://www.waqasahmed.com/2004/12/08/amabuddy/#comments</comments>
		<pubDate>Thu, 09 Dec 2004 01:55:24 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=82</guid>
		<description><![CDATA[<p>This is so cool. You&#8217;re standing in a store looking at a book or a CD and you wonder what the &#8220;real&#8221; price is (on <a href="http://www.amazon.com">Amazon.com </a>of course). Until you manage to set up your cell phone to read the barcode and show you reviews on the Amazon site try <a href="http://www.amabuddy.com/">www.amabuddy.com</a>.</p>
]]></description>
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		<title>The long tail</title>
		<link>http://www.waqasahmed.com/2004/10/11/the-long-tail/</link>
		<comments>http://www.waqasahmed.com/2004/10/11/the-long-tail/#comments</comments>
		<pubDate>Mon, 11 Oct 2004 21:06:06 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=78</guid>
		<description><![CDATA[<p>Two very interesting articles on the &#8220;long tail&#8221; phenomenon of online sales for retailers like Amazon.com.</p>
<p>Venture blog has a post on the <a href="http://www.ventureblog.com/articles/indiv/2004/000907.html">death of the 80/20 rule</a> and Wired has an <a href="http://www.wired.com/wired/archive/12.10/tail.html">article about something very similar</a>. Credit goes to <a href="http://www.amazon.com">Amazon&#8217;s</a> personalization team for pioneering the use of product recommendations.</p>
]]></description>
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		<title>Work at Amazon</title>
		<link>http://www.waqasahmed.com/2004/07/22/work-at-amazon/</link>
		<comments>http://www.waqasahmed.com/2004/07/22/work-at-amazon/#comments</comments>
		<pubDate>Thu, 22 Jul 2004 19:30:31 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=62</guid>
		<description><![CDATA[<p>A shameless plug for my <a href="http://www.amazon.com" title="Amazon.com seeks to be the world's most customer-centric company, a place where people can find and discover anything they might want to buy online. This mission requires us to think like owners. It requires us to constantly innovate while continuing to provide our customers with an unparalleled online shopping experience. We operate in huge markets. Consumers spend billions of dollars each year on books, music, DVDs, software, and electronics, and more and more of them are choosing Amazon.com. We've been able to succeed in these categories by building superior technology and world-class fulfillment capabilities. But we want to deliver even more for our customers. That's why we're always looking for more great people. More smart, big-picture thinkers to help us innovate, to take us into new markets and new product and service categories, and to help shape an ever-changing industry. The opportunity to join us and make an impact on our business and the millions of customers we serve has never been better.">employer</a>. Come work for the Personalization team (or the P13N team as it&#8217;s known internally to give it a wam fuzzy feeling) at Amazon.com</p>
<p><a href="http://www.amazon.com/exec/obidos/tg/stores/static/-/jobs/department/Seattle-Headquarters/007/102-7763314-7092104#03-009894"><img src="/blog/images/amazon_logo.gif" border="0"><img src="/blog/images/small_p13n_color.jpg" border="0"></a></p>
<p>We do really cool stuff. Honest. Take a look at this presentation on &#8220;<a href="http://robotics.stanford.edu/~ronnyk/emetricsAmazon.pdf" title="PDF presentation on Frontline Internet Analytics and Metrics by Ronny Kohavi">Front Line Internet Analytics at Amazon.com</a>&#8220;. It&#8217;s from a talk my boss gave at the Emetrics 2004 summit recently.</p>
]]></description>
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		<title>Broomball</title>
		<link>http://www.waqasahmed.com/2004/07/15/broomball/</link>
		<comments>http://www.waqasahmed.com/2004/07/15/broomball/#comments</comments>
		<pubDate>Thu, 15 Jul 2004 22:27:04 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=58</guid>
		<description><![CDATA[<p>So I signed up for a Broomball team yesterday. What is Broomball you ask?</p>
<p><img src="http://www.pbs.org/wgbh/amex/chicago/sfeature/images/sf_day_20_sm.jpg" border="0"></p>
<p>The official description states: &#8220;Broomball is played indoors on an ice hockey rink or outdoors on frozen ponds or lakes with rules very similar to Ice Hockey. Players wear special padded sponge rubber shoes, use a ball which is sized somewhere between a soccer ball and slow pitch softball, and use specially designed manufactured brooms which are made of wood or aluminum. The goal like hockey is to put the ball in the opposing net, a net which is larger than a hockey net but much smaller than an outdoor soccer goal.&#8221;</p>
<p>I&#8217;m told that here we play a modified version of the game at our yearly company picnic. Our homegrown variant combines aspects of traditional broomball and soccer. We play on a grass field, use a larger rubber &#8220;exercise ball&#8221;, and have goal lines instead of nets. After you toss in a dash of bloodlust usually reserved for the likes of rugby and back-to-school shopping, a traditional yearly broken bone or two, and voila! </p>
<p>I could use a little skeletal readjustment, I guess. Long overdue.</p>
]]></description>
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		<title>Idempotent Services</title>
		<link>http://www.waqasahmed.com/2004/07/06/idempotent-services/</link>
		<comments>http://www.waqasahmed.com/2004/07/06/idempotent-services/#comments</comments>
		<pubDate>Tue, 06 Jul 2004 21:26:03 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=53</guid>
		<description><![CDATA[<p><em>Idempotent</em><br />
&#8220;adj. Acting as if used only once, even if used multiple times. This term is often used with respect to {C} header files, which contain common definitions and declarations to be included by several source files. If a header file is ever included twice during the same compilation (perhaps due to nested #include files), compilation errors can result unless the header file has protected itself against multiple inclusion; a header file so protected is said to be idempotent. The term can also be used to describe an initialization subroutine that is arranged to perform some critical action exactly once, even if the routine is called several times.&#8221;</p>
<p>&#8220;It is not always possible to determine when a server instance failed with respect to the work it was doing at the time of failure. For instance, if a server instance fails after handling a client request but before returning the response, there is no way to tell that the request was handled. A user that does not get a response retries, resulting in an additional request.</p>
<p>Failover for RMI objects requires that methods be idempotent. An idempotent method is one that can be repeated with no negative side-effects.&#8221;</p>
<p>I found a good discussion of making services idempotent and the reasons for doing so at <a title="Make Services Idempotent article" href="http://blogs.msdn.com/ramkoth/archive/2004/03/12/88423.aspx">RunOfTheMillBlog</a>.</p>
]]></description>
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		<title>ReMail by IBM</title>
		<link>http://www.waqasahmed.com/2004/06/29/remail-by-ibm/</link>
		<comments>http://www.waqasahmed.com/2004/06/29/remail-by-ibm/#comments</comments>
		<pubDate>Tue, 29 Jun 2004 21:50:32 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Tech]]></category>
		<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=47</guid>
		<description><![CDATA[<p>A friend pointed me to an IBM research venture called <a href="http://www.research.ibm.com/remail/index.html">ReMail</a>.</p>
<p><a href="http://www.research.ibm.com/remail/inbox.html"><img border="0" src="http://www.research.ibm.com/remail/images/calendarDates.jpg" /></a></p>
<p>It certainly looks very interesting, with a number of innovations in dealing with threads, mapping contacts to messages and searching. Take a look at some of their publications here:</p>
<p><a title="PDF link" href="http://domino.watson.ibm.com/library/cyberdig.nsf/papers/0241C8632FBE8CDE85256E4B00524FB8/$File/RC23127.pdf">Reinventing the Email Client</a><br />
<a title="PDF link" href="http://domino.watson.ibm.com/library/cyberdig.nsf/papers/19545E80F6D43F1685256DD3005EF422/$File/rc22949.pdf">ReMail: A Reinvented Email Prototype</a><br />
<a title="PDF link" href="http://domino.watson.ibm.com/library/cyberdig.nsf/papers/14F3C534DD03F99285256DD3005FD649/$File/rc22951.pdf">Email Thread Visualization</a></p>
]]></description>
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		<title>DomainKeys: Proving and Protecting Email Sender Identity</title>
		<link>http://www.waqasahmed.com/2004/05/21/domainkeys-proving-and-protecting-email-sender-identity/</link>
		<comments>http://www.waqasahmed.com/2004/05/21/domainkeys-proving-and-protecting-email-sender-identity/#comments</comments>
		<pubDate>Sat, 22 May 2004 03:43:32 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=45</guid>
		<description><![CDATA[<p>Via <a href="http://jeremy.zawodny.com/blog/archives/002010.html" title="Jeremy Zawodny's blog">Jeremy&#8217;s blog</a>: some more documentation on <a href="http://antispam.yahoo.com/domainkeys" title="Proving and Protecting Email Sender Identity">Yahoo&#8217;s DomainKeys proposal</a> is now available.</p>
<p>&#8220;Yahoo is fully committed to making the DomainKeys framework an open Internet standard and has accordingly submitted the DomainKeys framework as an Internet-Draft entitled &#8220;<a href="http://www.ietf.org/internet-drafts/draft-delany-domainkeys-base-00.txt" title="Domain-based Email Authentication Using Public-Keys. Advertised in the DNS (DomainKeys)">draft-delany-domainkeys-base-00.txt</a>&#8221; for publication with the IETF (Internet Engineering Task Force).&#8221;</p>
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		<title>Dreamweaver</title>
		<link>http://www.waqasahmed.com/2004/04/23/dreamweaver/</link>
		<comments>http://www.waqasahmed.com/2004/04/23/dreamweaver/#comments</comments>
		<pubDate>Fri, 23 Apr 2004 20:29:36 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=38</guid>
		<description><![CDATA[<p>My university has a listing of my <a href="http://www.giki.edu.pk/academics/fcse/r_d/p_dreamv.htm" title="DreamWeaver">final year computer science project.</a> You&#8217;ll have to forgive the name &#8211; these were days when I wasn&#8217;t sensible enough to google project names to find existing trademarks.</p>
<p>For background&#8230; the incentive behind this project was to provide a practical solution to sharing videos on a hostel network. We had 10 Mbits to share, very little disk space and lots of movies flying around. CD burners weren&#8217;t cheap yet so it was common to share an MPEG1 VCD in a CD ROM drive and watch it via a UNC path. Needless to say two people attempting to watch the same video from the same CD brought everything to a halt. Multicasting MPEG video from a single point was our solution to this problem.</p>
]]></description>
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		<title>Visual Studio 2005 preview</title>
		<link>http://www.waqasahmed.com/2004/04/06/visual-studio-2005-preview/</link>
		<comments>http://www.waqasahmed.com/2004/04/06/visual-studio-2005-preview/#comments</comments>
		<pubDate>Tue, 06 Apr 2004 22:21:39 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=34</guid>
		<description><![CDATA[<p>MSDN has an excellent <a href="http://msdn.microsoft.com/vstudio/productinfo/roadmap.aspx" title="Preview at MSDN">preview of Visual Studio 2005</a> (Whidbey) with screenshots, differences with previous version and mention of the future successor (Orcas).</p>
]]></description>
		<wfw:commentRss>http://www.waqasahmed.com/2004/04/06/visual-studio-2005-preview/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Process Explorer</title>
		<link>http://www.waqasahmed.com/2004/04/02/process-explorer/</link>
		<comments>http://www.waqasahmed.com/2004/04/02/process-explorer/#comments</comments>
		<pubDate>Fri, 02 Apr 2004 22:30:44 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=32</guid>
		<description><![CDATA[<p>More than a few times I&#8217;ve had to eyeball product performance using the statistics provided by task manager or the XP system performance charts. <a href="http://www.sysinternals.com/ntw2k/freeware/procexp.shtml">Process Explorer</a> is a freeware utility for Windows that shows you information about which handles and DLLs processes have opened or loaded. It&#8217;s an advanced replacement for task manager, also letting you hunt down processes that may have locked a specific file.</p>
<p><a href="http://www.sysinternals.com/ntw2k/freeware/procexp.shtml"><img src="http://www.sysinternals.com/images/screenshots/prcxshot.gif" border="0"></a></p>
]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>vwWare</title>
		<link>http://www.waqasahmed.com/2004/04/01/vwware/</link>
		<comments>http://www.waqasahmed.com/2004/04/01/vwware/#comments</comments>
		<pubDate>Thu, 01 Apr 2004 21:08:06 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=30</guid>
		<description><![CDATA[<p><a href="http://wvware.sourceforge.net/#download" title="The original name of the project, mswordview, was uncomfortably close to Microsoft's own product named wordview, so the library was renamed">wvWare</a> is an open source library which allows access to Microsoft Word files. It can load and parse Word 2000, 97, 95 and 6 file formats. The <a href="http://sourceforge.net/projects/wvware/" title="SourceForge.net is the world's largest Open Source software development web site, providing free hosting to tens of thousands of projects">wv2 project on sourceForge</a> aims to extend the support to the Word XP file format. Unfortunately there seems to have been little activity beyond March 2003. But it&#8217;s a start. And this answers some of my questions about the Word file format.</p>
]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Entrepreneurial Spirit</title>
		<link>http://www.waqasahmed.com/2004/03/30/the-entrepreneurial-spirit/</link>
		<comments>http://www.waqasahmed.com/2004/03/30/the-entrepreneurial-spirit/#comments</comments>
		<pubDate>Wed, 31 Mar 2004 05:10:44 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=26</guid>
		<description><![CDATA[<p>There&#8217;s a profile on <a href="http://www.elixir.com/">my company&#8217;s</a> founder and owner, <a href="http://outputlinks.com/content/features/display.cfm?id=3814" title="The Entrepreneurial Spirit - Part I of III">Basit Hamid</a> on <a href="http://outputlinks.com/index.cfm?page=home">outputlinks.com</a></p>
]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>OpenOffice 1.1 vs Microsoft Office</title>
		<link>http://www.waqasahmed.com/2004/03/26/openoffice-11-vs-microsoft-office/</link>
		<comments>http://www.waqasahmed.com/2004/03/26/openoffice-11-vs-microsoft-office/#comments</comments>
		<pubDate>Fri, 26 Mar 2004 20:58:27 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=25</guid>
		<description><![CDATA[<p>Microsoft has a <a href="http://members.microsoft.com/partner/salesmarketing/opensource/discguides/OpenOffice.pdf" title="OpenOffice 1.1 competitive guide PDF">two page data sheet</a> up for resellers and partners serving as a competitive guide to <a href="http://en.wikipedia.org/wiki/Openoffice" title="Wikipedia entry on OOo">OpenOffice.org</a>.</p>
<p>This open source product includes the key desktop applications, such as a word processor, spreadsheet, presentation manager, and drawing program, with a user interface and <a href="http://www.openoffice.org/dev_docs/features/1.1/" title="OpenOffice.org 1.1 Features">feature set</a> similar to other office suites. Sophisticated and flexible, OpenOffice.org also works transparently with a variety of file formats, including those of Microsoft Office. It runs natively on Solaris, Linux and Windows.</p>
<p>I found two things interesting here. One, the brief and clearly stated anti competition message described for VARs and system builders. This is something we should be doing at least as well in my company. </p>
<p>Two, I&#8217;ve always been under the impression that reading and writing Microsoft Word files is difficult because the file format has been deliberately obscured. Now, here is an open source project that is file compatible with Microsoft Office. That&#8217;s a very good thing.</p>
<p>Digging around further, I found the <a href="http://sc.openoffice.org/excelfileformat.pdf" title="90 page PDF on the Excel file format">file format description for Microsoft Excel</a>. Where&#8217;s the doc on the Microsoft Word file format?</p>
]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Proactive sales for a small ISV</title>
		<link>http://www.waqasahmed.com/2004/03/25/proactive-sales-for-a-small-isv/</link>
		<comments>http://www.waqasahmed.com/2004/03/25/proactive-sales-for-a-small-isv/#comments</comments>
		<pubDate>Thu, 25 Mar 2004 18:17:28 +0000</pubDate>
		<dc:creator>Waqas</dc:creator>
				<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://www.waqasahmed.com/wp/?p=24</guid>
		<description><![CDATA[<p><a href="http://software.ericsink.com/" title="Eric.Weblog()">Eric Sink</a> of SourceGear has a new article on MSDN in the &#8220;business of software&#8221; series. This one talks about the <a href="http://msdn.microsoft.com/Longhorn/default.aspx?pull=/library/en-us/dnsoftware/html/software03242004.asp" title="Part 1 of 2">function of proactive sales</a> in a small ISV (Independent Software Vendor).</p>
<p>This part struck me as very relevant based on my current experience:</p>
<p>&#8220;Reason to Have a Sales Guy &#8211; #3:<br />
Your product is no longer being improved<br />
As a software product matures over the years, it tends to gain sales guys and lose developers. For a product that is nearing its twilight, it is not uncommon to see a company with lots of sale guys and no developers at all. The reason for this is reasonably intuitive: The product is no longer moving toward the customer. Closing the gap requires us to constantly be dragging customers over to the product.&#8221;</p>
]]></description>
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